Knock-knock no more
Use Octa Key. Join our limited webinar series with Vincent to discover countless trading opportunities.

Webinars and educational materials
Each video is available for only 48 hours—open yourself to new knowledge.
About the Octa Key webinars
Want to trade with us but don’t know how?
Find out answers to the most popular questions from other traders—or ask yours in the live chat.
1. How to make a deposit?
To make a deposit, log in to your profile, choose your primary trading account, and press New deposit. Then, select the payment option you prefer, specify the deposit amount, and press Continue. Fill in additional information if required and confirm the deposit.
2. How do I know that deposits with you are safe?
We use separate accounts to isolate your funds from the company's balance sheet. Besides, your personal data is protected by SSL technology whenever you transact with us.
3. What is the deposit bonus, and how does it work?
Our deposit bonus is a booster you can use for trading and cash out after some time. For that, you first need to trade a certain volume. Usually, the required volume is half of your bonus amount, but in lots. For example, if you invest 200 USD with a 50% bonus (100 USD), you should trade 50 standard lots.
4. How to withdraw funds?
To withdraw funds, log in to your profile and press Withdraw. Verify your profile using our verification flow if you still need to do it. Then fill in the required information and your Octa PIN. Press Request, ensure the data you've provided is correct, and complete the withdrawal process. Note that your free margin must exceed the withdrawal amount.
5. Why and how do I verify my profile?
Profile verification allows you to withdraw funds and helps us authorise your transactions to protect you against fraud. It also unlocks additional payment options and trading instruments (for example, stocks and shares). To submit the verification request, log in to your profile, open settings, and press Get verified. Fill in the required information and attach one of the following documents: your KTP, SIM, or Residence permit. The document you are providing must be valid at least 30 days and contain all of the following details: full name, ID number, date of birth, place of birth, clear photo, and your signature.